Digital supply chain

Mastering S&OP: streamline your business

Take a self-assessment based on a unique maturity model developed successfully by 4flow in more than 100 S&OP transformation projects

Sales and operations planning (S&OP) is a core business process enabling organizations to align their demand and supply plans with their sales, marketing, and operations teams to ensure they are working towards a company defined common goal. With the increasing complexity, volatility, and competition in today's global marketplace, it is more important than ever for businesses to have a truly integrated operating model for sales & operations planning. However, many organizations struggle with implementing effective planning processes that align with their evolving needs.

The evolution of sales and operations planning

Sales and operations planning is an essential business process emerging in the early 1980s. At that time, it was initially developed as a way to balance customer demands with long-term supply resources. The process involved the integration of cross-functional data from different departments such as sales, marketing, and production to develop a production plan that satisfied customer demands while also ensuring that the business operated efficiently.

Over the years, the supply chain planning process has evolved, including financial projections, portfolio reviews, and strategic planning, with the goal of achieving supply chain coordination and collaboration. The term S&OP process has become widely used to refer to the integrated business process that involves cross-functional collaboration, financial projections, scenario planning, and strategic decision-making to ensure that organizations are effectively meeting customer demands while also achieving their business goals.

The role of IT in sales and operations planning

The introduction of specialized IT tools such as S&OP software and Advanced Planning Systems (APS) provided a substantial enhancement to the S&OP process.

By using these tools, businesses can conduct scenario planning, seamlessly integrate different plans and IT systems, perform supply chain optimizations and make better-informed decisions. With the help of S&OP software, businesses can manage their demand planning and supply planning processes faster, more efficiently and effectively.

The newest development of S&OP is concurrent planning, a shift from static monthly cycles to an exception-driven approach that prioritizes impact and business rules, rather than planning horizons and volumes. This approach allows organizations to increase their agility and responsiveness to market changes. The executive team is involved in this process, and executive S&OP meetings are held regularly to review and update the S&OP plan as required, also known as Integrated Business Planning (IBP). IBP ensures that the entire organization is aligned and focused on the same objectives.

Assessing S&OP maturity level and key questions for organizations

To help organizations assess their S&OP maturity level, 4flow has developed a unique S&OP maturity model based on more than 100 successful S&OP transformation projects. By taking this self-assessment, organizations can gain valuable insights into where they stand in terms of S&OP maturity and identify areas for improvement.

To determine if their S&OP processes are meeting their current and future needs, organizations need to ask themselves some critical questions. Does their demand and supply planning process match their needs of today and tomorrow? If not, which parts of their S&OP process need to be adjusted to enable agile and concurrent planning?

By answering these questions, businesses can identify gaps in their S&OP process. Furthermore, it allows businesses to take the required steps to ensure that their S&OP processes align with their current and future needs.

In conclusion, sales and operations planning is a critical business process that enables organizations to achieve supply chain coordination and collaboration. The process goes beyond simply balancing supply and demand and involves cross-functional collaboration, financial projections, scenario planning, and strategic decision-making to ensure that organizations are effectively meeting customer demands while also achieving their business goals. With the help of specialized IT tools and a culture of collaboration and communication, organizations can continuously improve their S&OP processes and remain competitive in today's global marketplace.

S&OP maturity self-assessment

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Take the S&OP maturity self-assessment

To help you to understand your business’s S&OP maturity and your readiness for future challenges, we offer you the possibility to take a self-assessment at no cost. The assessment is based on our unique 4flow maturity model using proven evaluation methodology that was developed successfully by 4flow in more than 100 S&OP transformation projects.

The assessment will take you approx. 30 minutes and covers a range of topics in sales and operations, demand- and supply planning.

We measure maturity levels as the following: starter, catch-up, follower, leader. Please note that the right level for you is dependent on your business challenges, your industry, your organization, processes and IT landscape. The maturity levels assigned represent the scope in growth from businesses with no planning processes to those with the most advanced and developed ones.

Find out now where your business is in terms of maturity to help you to:

1

Benchmark your performance

Benchmark your business’ S&OP from end-to-end and get transparency on your existing maturity

2

Catalyze performance improvement

Identify areas for action to continuously improve your business and meet your goals

3

Become a leader

Create plans for action to reach next stages, close performance gaps and improve maturity

Ready for your supply chain to do more?

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